Data Controller

EMA Electronics (HK) Limited is the controller of personal data processed in connection with this Policy. We comply with applicable data protection laws to safeguard your information.

Information needed to make a purchase: When you make a purchase, we ask for your name, address, phone number, email address, and other information necessary to complete and track your order. If your order is to be shipped, we also need the name, address, and phone number of the intended recipient(s).

Information needed to create an account: You may create an account through our platform at any time by providing your email address and designating a unique access password. Creating an account allows you to save certain billing and shipping information so that you can track the status of your orders and set your ordering preferences. For your privacy and security, we do not store credit card numbers directly on our servers.

Data Usage

Information collected may be used to:

• Schedule deliveries of merchandise that you purchase online.

• Confirm and track your orders and RFQs.

• Respond to your customer service inquiries.

• Customize your shopping experience and optimize our advertising campaigns.

We do not rent, trade, or sell your personal information to third-party companies for their marketing purposes.

Yes, we employ the use of cookies. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s systems to recognize your browser and capture and remember certain information.

For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, enabling us to provide improved services and aggregate data about site traffic.

We do not include or offer third-party products or services on our website. However, we use first-party cookies (such as Google Analytics cookies) and third-party cookies together to compile data regarding user interactions to optimize our platform and provide a robust experience.

Global Transfers

Currently, EMA Electronics stores personal data on secure servers located in Frankfurt, Germany. Data may be transmitted to our affiliates or reputable third-party logistics providers globally in compliance with local privacy laws to ensure swift order fulfillment.

Infrastructure Security

You can access and correct the information you have shared with us online if you have established an account. Simply log in with your email and password and edit or delete whatever information you wish. Do not share your password with anyone.

You also retain the right to rectification, erasure ("right to be forgotten"), and data portability where applicable. Contact our Data Protection Team at privacy@emae.systems to exercise these rights.